YOUR REWARDS AREN’T GOING AWAY,BUT THE POSTCARDS ARE
We have some exciting news about our Rewards Program—and some changes we want you to know about! Our current rewards provider recently notified us that they are ending their direct mail services in September and
their rewards services in October. (Yes, it was short notice!) Needless to say, we are
transitioning to a new rewards program.
The good news? Your rewards are staying the same!
You will NOT lose any of your existing points. You will still earn one point for every
dollar spent and receive a $5 reward for every 100 points earned.
You will still receive a birthday coupon!
You will still be able to see your rewards through the new Rewards
website and/or app if you choose to use them.
You will still be able to earn points and redeem rewards at both Norland
Avenue Pharmacy and Carl’s Drug Store.
The Biggest Change: With the new program, rewards and birthday coupons
will no longer be mailed to you on postcards. Instead, rewards and program
communications will be sent electronically via email and/or text message.
This makes it especially important that we
have a current email address and cell phone number for you.
If you’re not sure whether we have your current information, there’s three ways to
be sure:
1. Ask any of our team members the next
time you visit either store.
2. Log in to your new rewards account at
3. Download the new rewards app by
searching for Patron Loyalty in the Apple
App Store or Google Play Store to review
your account.
We are working with the new rewards program vendor to potentially bring back
postcards in the future. But we didn’t want you to have to wait to get rewarded for
shopping with us.
New Program Features: You will see a few new features with this rewards
program. Rewards will no longer expire. No more worrying about missing out on
a reward.
You don’t need to bring anything to the pharmacy with you or pull up
anything on your phone. Our team members will be able to access your
account to see if you have any rewards or offers available to use
when you are in the store.
We have the ability to add new offers and promotions including electronic
punch cards (e.g. buy ten, get your eleventh free). We are excited to be
able to offer new ways to reward you Special Offer for New Members: For
those of you who aren’t already a part of our FREE rewards program, now is a great time to sign-up. We are offering all new members 25 points just for signing up!
There are three ways to get started:
1. Ask any of our team members the next time you visit either store.
2. Click on Join Our Reward Program at MyPatronRewards.com/CarlsNorlandRewards
3. Download the rewards app by searching for Patron Loyalty in the Apple
App Store or Google Play Store to set up an account.
Thank you for being a loyal Norland Avenue Pharmacy and Carl’s Drug Store
customer. We appreciate the opportunity to reward you for shopping with us!
